Shipping policy
Shipping Policy
Thank you for shopping with Alaskastyle. We aim to deliver your order safely and on time throughout Pakistan.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
After placing an order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.
Delivery Time
Estimated delivery times are:
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Major cities: 2–4 business days
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Other cities and areas: 3–7 business days
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Remote areas: Delivery may take additional time
Delivery times are estimates and may be affected by public holidays, weather conditions, courier delays or circumstances beyond our control.
Shipping Charges
We offer free delivery across Pakistan unless a different shipping charge is displayed at checkout or mentioned as part of a specific offer.
Cash on Delivery
Cash on Delivery is available across Pakistan. Customers must provide a correct phone number and complete delivery address to avoid delays or failed delivery attempts.
Please keep the payable amount ready when receiving your parcel.
Order Tracking
Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp or email. Tracking information can take up to 24 hours to become active.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information. Alaskastyle will not be responsible for delays or failed delivery caused by:
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An incomplete or incorrect address
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An incorrect phone number
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The recipient being unavailable
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Refusal to accept the parcel
If you notice an error in your shipping information, contact us as soon as possible before the order is dispatched.
Delivery Attempts
The courier company may attempt delivery more than once. If the customer remains unavailable or cannot be contacted, the parcel may be returned to us.
Additional delivery charges may apply if the customer requests the returned order to be shipped again.
Parcel Inspection
Please inspect the outer packaging when receiving your parcel. If the parcel appears opened, damaged or tampered with, take clear photos or a video before accepting or opening it and contact us immediately.
Customers should record an unboxing video for damaged, incorrect or missing-item claims. Claims should be submitted within 24 hours of delivery.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, contact us with your order number. We will coordinate with the courier company and provide an update.
Alaskastyle is not responsible for delays caused by courier operations, weather, public holidays, strikes, natural events or other circumstances outside our control.
Order Changes and Cancellation
You may request an address change or cancellation before the order is dispatched. Once an order has